Orders & Delivery

You must be aged 18 or older to use our Site and Service. By placing an order through our website, you confirm that you are aged 18 or older. You are responsible for paying for all Items ordered using your account, and for complying with these Terms, even if you have ordered the Item for someone else.

When placing the order, you can give specific delivery instructions in the space provided in the checkout page regarding time of delivery. (For example, if you place your order at 9.00am in the morning and you want your delivery at 5.00pm in the evening, you can write in the delivery instruction page)

 

Minimum order value Policy:

We operate on a minimum order value policy. The customer had to order for a minimum of

£20 (excluding the discount amount) for the order to proceed.

 

Delivery Time:

We will try to deliver within Sheffield Vape Outlet of the time of order or on the same day of your order. The delivery charge is free. The delivery may be delayed by unexpected situations like weather, incorrect address, incorrect contact details, roadblock, traffic congestion, increased demand for our service. In that case we will contact you and let you know. The above policy is applicable for delivery placed between 10.00am and 10.00pm of the same day.

 

Out of hours Order:

If the order is placed out of hours, that is after 10.00pm, we will deliver the order on the next day.

If the order is placed before 10.00 am, we will deliver on the same day.

 

Confirmation Note:

One you have placed the order, a confirmation note will be sent to your e mail address which includes order details.

 

For queries:

If you have any queries, contact us at support@sheffieldvapeoutlet.co.uk We will answer your queries within 48 hours, or you can contact us at the phone number +44 7414110414.